Amazing venue, with highly attentive staff, slight issue with baggage, but with the number of people we had there for a conference (over 300) plus a wedding, they can't be faulted.. Easy to get to from trains, being less than a 5 minute walk from Lancaster gate station. Rooms were amazing and spotless when I turned up, with waterfall showers and automated light and dark blinds.. Depending on where you are in the building, you also get a great view over Hyde Park.