Hotel Rafayel- Restaurant & SPA

Ooh my God the experience was awesome. The staff, the hospitality, serenity, the view, the food. Is everything anyone will like to enjoy. Especially for my business meetings. On my next trip l will sure visit there again. Wow!

We had a 3 nights in the emperor suite. Absolutely fantastic. The staff in the Rafayel are the best in any hotel in London. They are the most genuinely friendly and just really nice. I must give a special mention to all of the team who looked after us so well. Just a point on safety, all Covid safe measures were in place and we didn't feel under any danger during our stay. This was our second visit and it wont be our last.

FANTASTIC EXPERIENCE ✨ Me & my son & family attended my sister graduation party on Friday. The staff was so amazingly friendly, the service & the food were 5star quality!! Everything was so delicious Starters... Main.... the dessert was delicious my favourite cheesecake. The place was immaculate & warm, we all felt very comfortable. The group of 22 had a fantastic experience they are still speaking about it now!!! I would highly recommend. Thank you for helping us have such a beautiful evening.

Great location, sensibly parked and fab secure parking. Feels like you are abroad and not in London strangely enough but very pleasant. Some of the furnishings are a little worn in place but what do you expect for the price. The staff are REALLY lovely, wouldn't hesitate to return.

Absolutely amazing experience. We stayed at Thames suite. The room was very spacious and the view is to die for. We stayed with our husky what was big big plus. We usually stay in Hilton hotel but this time we thought we will try something different. The same money but value is so much better!!! And we were very very pleased! Hotel room stunning, reception staff so nice, cleaning team as well. Entire experience was great! What might put travellers off is the location as on the map it seems it’s far to underground, but don’t get put off by this. If you don’t mind walking the river path is just by the hotel and we walked quite few time to Chelsea for dinner. And used Santander bikes to get back. If you prefer public transport there is bus stop just in front of the hotel going to Victoria and Clapham Junction. Which is very convenient. And if you use Uber you will pay around £7 to get to Victoria station. I can only recommend!!!

We have been coming here for four years. My first date and today we are engaged. I stay here and never been disappointed. Great views, good value for money. And consistent staff ; face don’t change here.

Fantastic weekend @ The Hotel Rafayel for Miss England & Miss Ireland event. Lovely hotel room to stay , spacious and comfortable and perfect place beside the Thames to hold our event. Thankyou to all the staff for their kind hospitality , went above and beyond to help our event go well. The hotel restaurant so colourful and inviting . Great place to hold a photoshoot indoors & especially out on the Terrace and tasty breakfast 😋 Would definitely recommend ...

Highly recommend this wonderful hotel. The hotel is very well appointed, excellent customer service and we felt very welcomed. The customer service was exceptional from check in, to the fantastic hospitality of the Bar Manager, who I believe has been there for years. The recent refurbishment has had no expense spared, the quality of the rooms are of an extremely high standard. The spa, the gym are excellent onsite facilities, Happy Staff indeed ready to offer any help we needed ! Lovely rooms, superb views of the thames and the London skyline. Banyan on the thames is well worth a visit too. Breakfast and dinner are definitely one of the best we've had. Location means you're just a short can walk/ ride from anywhere you need to be. Can't wait to return, well done and thank you for a lovely time Rafayel London .We stayed an extra night our experience was so delightful!

It was our third time staying at the Rafayel. Staff are very welcoming and attentive. We got upgraded to a suite on arrival, with a complimentary bottle of champagne in the room. We stayed for two nights. We made use of the spa on two occasions, which is one of the best in London. I had a salt scrub, full body massage and facial. All of which were very relaxing and left me glowing. The room itself was very spacious with dining table , mini bar, and good sized bathroom. Bar and restaurant (Banyan on the Thames are a must visit too with amazing cocktails and great variety of food on offer. DZRT corner is an incredible on site facility if you have a sweet tooth like me. Overall a great place to stay in London.

We had the best service from the moment we stepped into the place! The food was amazing and tasty & don’t get me started on the bartender, he is truly a an experienced man in his field. The room was also very clean and tidy with a modern touch and great views. Thank you again & we’re looking forward to coming back!